This Contact Us page gives Fnvrp double-wall glass customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, ABN, and ACN.
OUR IDENTITY
Legal Business Name: AVEN STUDIOS PTY LTDStore Name: Fnvrp
Physical Business Address: Botany, NSW 2019, Australia
ABN: 53 697 277 213
ACN: 697 277 213
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@fnvrp.shopBusiness Phone Number: +61 410 292 538
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We respond during the support hours listed above. Some cases take additional review if they involve carrier records, return inspection, payment verification, or product condition. For a cup question, identify the SKU and note whether the request concerns capacity, inner chamber, outer wall, rim, handle joint, base seal, lid, gasket, glass straw, silicone sleeve, cleaning brush, delivery condition, inspection, hand washing, drying, or a missing component. Please do not fill, wash, heat, chill, insert a straw, or use a non-defective glass item while a return request is being reviewed.